Legal
Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how Aura AI (“Aura”, “we”, “us”) collects, uses, and safeguards information when you visit our website, request a demo, or use our products. We aim to collect only what we need to provide and improve the service.
Information we collect
- Information you provide. Details you submit through forms — such as your name, work email, company, and any message — when you book a demo, create an avatar, or contact us.
- Usage data. Basic technical information such as device type, browser, pages viewed, and interactions, used to keep the service reliable and to understand how it's used.
- Content you create. Configuration, prompts, and knowledge sources you supply when building an AI host.
How we use information
- To provide, operate, and improve our products and website.
- To respond to demo requests, support questions, and other enquiries.
- To maintain security, prevent abuse, and meet legal obligations.
- To send service-related updates you have asked to receive.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (for example hosting, email delivery, and analytics), bound by appropriate confidentiality and data-protection terms, or where required by law.
Data retention
We keep personal information for as long as needed to provide the service and for legitimate business or legal purposes, after which it is deleted or anonymised.
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To make a request, contact us and we will respond within a reasonable timeframe.
Cookies
We use essential cookies to run the site and remember preferences (such as your theme). Any non-essential analytics cookies are used only to improve the experience.
Contact
Questions about this policy or your data? Reach us through our contact page.
This page is provided as a plain-language summary of our privacy practices. It is not legal advice. For specific contractual or regulatory requirements, please get in touch.