THE PLATFORM · 01 / 09

The infrastructure behind every living representative.

Aura AI is not a chatbot bolted onto a website. It's a six-layer system — knowledge, conversation, voice, avatar, visual intelligence, and deployment — designed for teams who need control, performance, and presence at scale.

LATENCY · FIRST TOKEN420 ms
LANGUAGES · NATIVE LIP-SYNC28
AVAILABILITY · SLA99.95 %
DEPLOYMENT · SELF-HOSTED GPUYES
COMPLIANCESOC 2 · GDPR
ARCHITECTURE · 02 / 09

Five layers. One intelligence.

From your URL to a representative your customer can talk to — every layer is replaceable, observable, and built for production.

5

Knowledge Layer

Your content becomes your interface.

  • Ingest URLs, PDFs, docs, and prompts in seconds.
  • Re-indexes on edit — no redeploy.
  • Citations on every answer for trust and audit.
INPUTS
urls[]documents[]prompts[]connectors[]
OUTPUTS
chunksembeddingsindex-statsretrieved-passages
Read the layer brief →
AVATAR ENGINE · 03 / 09

A face that listens before it speaks.

Real face capture, expression and gaze tied to conversation state, lip-sync that holds at 60 fps. The avatar is rendered, not retrieved — every frame is generated for the moment it appears.

  • Cinematic rim-light preset

    Every avatar inherits the brand’s lighting recipe by default.

  • Phoneme-accurate lip-sync

    28 languages with native viseme maps — no English-first artefacts.

  • Gaze and micro-expression coupling

    Eyes track. Brows lift. Listening reads as listening.

Read the avatar brief →
60 fps · WebRTC
VOICE
VISEMES
EMOTION
VOICE ENGINE · 04 / 09

Clone a voice in 30 seconds. Speak 28 languages.

Streamed TTS with first audio in under half a second. Voice fingerprints learned from 30 seconds of audio. Native lip-sync across every supported language — no English-first compromise.

  • Sub-second first audio

    Streaming Opus from token zero — visitors hear the avatar before the sentence is finished.

  • 30-second voice clone

    Upload, train, and deploy your own voice or a brand persona’s in minutes.

  • 28 languages, native viseme maps

    Spanish, Mandarin, Hindi, Arabic, French, German, Portuguese, Japanese, and 20 more.

Read the voice brief →
MA
MAYA · BRAND PERSONA
Live
STREAMING · EN · 420 ms FIRST TOKEN
KNOWLEDGE · 05 / 09

Paste a URL. Get an interface.

URLs, PDFs, documents, prompts — anything your team writes becomes a conversational layer your customer can talk to. Re-index on edit, no redeploy, citations on every answer.

  • URL → conversation in under 90 seconds

    Crawl, chunk, embed — done before the demo ends.

  • Citations on every answer

    Every reply links back to the source paragraph. Trust by default.

  • Live edits, no redeploy

    Update a doc; the avatar picks it up within a minute.

Read the knowledge brief →
https://acme.com/help
CRAWL
CHUNK
EMBED
INDEX
READY
READY · 12 docs · 320 chunks
Q: What's your refund policy?
30 days, no questions asked, refund on the original card.
help/refunds.md · §2
CONVERSATION · 06 / 09

Guided dialogue. Not a chatbot loop.

Routes between LLMs by intent and budget. Calls your tools — bookings, lookups, hand-offs. Holds context across turns, across channels, across days.

  • Intent-based routing

    Light questions go to a fast model; heavy reasoning goes to a strong one. You don’t pay for what you don’t need.

  • Tool calls and hand-offs

    Book a meeting, look up an order, ping a human — all from inside the conversation.

  • Memory across channels

    Resume a conversation on mobile that started on the website.

Read the conversation brief →
USERINTENTROUTERFAST · 50 msMODELBALANCED · 240 msMODELDEEP · 1.4 sMODELBOOK MEETINGTOOLORDER LOOKUPTOOLHUMAN HAND-OFFTOOL
DEPLOYMENT · 07 / 09

One snippet. Every surface.

Build the avatar once, deploy it across every customer touchpoint without rewriting a thing.

0 LOC

Hosted page

A standalone aura.ai/your-brand URL. Zero install.

https://aura.ai/acme
< 1 LOC

Website widget

Floating launcher that lives in the corner of any site.

<script src="aura.ai/widget.js" data-id="acme"></script>
< 1 LOC

Inline embed

Iframe-free embed that lays out with your design system.

<aura-embed persona="sales"></aura-embed>
0 LOC

WordPress plugin

One-click install from the plugin directory. SSO-ready.

wp plugin install aura-ai
< 5 LOC

Shopify app

Conversational product pages and storefront concierge.

npm i @aura-ai/shopify
< 10 LOC

Flutter SDK

Native mobile avatar with full input/output bridging.

flutter pub add aura_ai
Build once. Deploy across every customer journey. Re-skin per surface, never rebuild.
ENTERPRISE · 08 / 09

Built for the buyers who ask the hardest questions.

Self-hosted GPU stack, isolated tenancy, audited compliance, granular controls. The platform you can hand to your security team without flinching.

Self-hosted GPU stack

Bring your own H100s or run on ours — your choice.

Single-tenant isolation

Dedicated inference, dedicated index, dedicated VPC.

SOC 2 · GDPR · HIPAA-ready

Audited controls, signed BAAs, data-residency by region.

Granular access controls

RBAC, SSO/SAML, scoped API keys, audit log everywhere.

99.95% SLA

Globally distributed runtime with sub-second failover.

SOC 2 TYPE II
GDPR
CCPA
HIPAA-READY
ISO 27001IN PROGRESS · Q3 26
PCI DSSIN PROGRESS · Q4 26
PERFORMANCE · 09 / 09

Numbers we'll let you verify.

Every metric below is sampled from live production traffic. Replace with your own customer telemetry once you're running.

FIRST AUDIO TOKEN
0 ms
From request to first spoken phoneme.
LANGUAGES LIVE
0
Native lip-sync, not English-first.
CONCURRENT AVATARS
0+
Per-region steady state. Bursts to 20k.
AVAILABILITY
0.00%
30-day rolling SLA, all regions.
DEVELOPER EXPERIENCE · 10

Write five lines. Ship a representative.

REST + streaming. Typed SDKs in TypeScript, Python, and Swift. Webhooks, OpenAPI spec, observability built in.

POST /v1/personas
curl https://api.aura.ai/v1/personas \
-H "Authorization: Bearer $AURA_KEY" \
-d '{
"name": "Maya",
"role": "Sales Representative",
"voice_id": "voice_brand_1",
"knowledge": [
"https://acme.com/help"
]
}'

What this does.

1

Create the persona

Aura ingests the URL, builds the index, and assigns a voice.

2

Train and clone

30-second voice sample finds the brand voice fingerprint.

3

Deploy

One embed snippet — the persona is live across every surface.

READY IN ~90 SECONDS · STREAM EVENTS VIA WEBHOOK
GET STARTED · 11

Talk to engineering. Or just start building.

One conversation gets you a sandbox key, a Slack channel with our engineers, and a same-week proof of concept.

Self-serve. Free tier. No credit card. Live in under 4 minutes.